Moderating role of relationships between workloads, job burnout, turnover intention, and healthcare quality among nurses.
Humans
Burnout, Professional
/ psychology
Personnel Turnover
/ statistics & numerical data
Workload
/ psychology
Adult
Female
Job Satisfaction
Cross-Sectional Studies
Male
Jordan
Quality of Health Care
/ statistics & numerical data
Nursing Staff, Hospital
/ psychology
Middle Aged
Nurses
/ psychology
Young Adult
Healthcare quality
Job burnout
Job satisfaction
Public health management
Turnover intention
Journal
BMC psychology
ISSN: 2050-7283
Titre abrégé: BMC Psychol
Pays: England
ID NLM: 101627676
Informations de publication
Date de publication:
19 Sep 2024
19 Sep 2024
Historique:
received:
11
03
2024
accepted:
08
07
2024
medline:
20
9
2024
pubmed:
20
9
2024
entrez:
19
9
2024
Statut:
epublish
Résumé
In Jordan, nurses consider a primary providers of direct patient care, and play a multifaceted role in ensuring healthcare quality. The study aimed to examines the moderating effect of job satisfaction in the relationship between workload and healthcare quality, job burnout and healthcare quality, and turnover intention and healthcare quality. A cross-sectional research approach was adopted among 311 from Registered Nurses (RN) across Jordanian hospitals. Job satisfaction, workload scale and job burnout scale were shared between March and April 2023. The overall findings indicate that workload, job burnout, and turnover intention are negatively and significantly related to healthcare quality, and that job satisfaction moderates the relationship between workload and healthcare quality, job burnout and healthcare quality, and turnover intention and healthcare quality. These findings have broad implications for healthcare organizations, emphasizing the pivotal role of job satisfaction in mitigating the negative effects of workload, burnout, and turnover intentions among nurses. Strategies to enhance job satisfaction, such as reducing work-related stress and fostering supportive work environments, should be prioritized by healthcare policymakers and institutions to ensure the delivery of high-quality patient care.
Sections du résumé
BACKGROUND
BACKGROUND
In Jordan, nurses consider a primary providers of direct patient care, and play a multifaceted role in ensuring healthcare quality. The study aimed to examines the moderating effect of job satisfaction in the relationship between workload and healthcare quality, job burnout and healthcare quality, and turnover intention and healthcare quality.
METHODS
METHODS
A cross-sectional research approach was adopted among 311 from Registered Nurses (RN) across Jordanian hospitals. Job satisfaction, workload scale and job burnout scale were shared between March and April 2023.
RESULTS
RESULTS
The overall findings indicate that workload, job burnout, and turnover intention are negatively and significantly related to healthcare quality, and that job satisfaction moderates the relationship between workload and healthcare quality, job burnout and healthcare quality, and turnover intention and healthcare quality. These findings have broad implications for healthcare organizations, emphasizing the pivotal role of job satisfaction in mitigating the negative effects of workload, burnout, and turnover intentions among nurses.
CONSULSION
UNASSIGNED
Strategies to enhance job satisfaction, such as reducing work-related stress and fostering supportive work environments, should be prioritized by healthcare policymakers and institutions to ensure the delivery of high-quality patient care.
Identifiants
pubmed: 39300567
doi: 10.1186/s40359-024-01891-7
pii: 10.1186/s40359-024-01891-7
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
495Subventions
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Organisme : Princess Nourah bint Abdulrahman University Researchers
ID : PNURSP2024R444
Informations de copyright
© 2024. The Author(s).
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