Leadership and Management Competencies for Hospital Managers: A Systematic Review and Best-Fit Framework Synthesis.
best-fit framework
competencies
competency development
hospital managers
leadership
management
systematic review
Journal
Journal of healthcare leadership
ISSN: 1179-3201
Titre abrégé: J Healthc Leadersh
Pays: New Zealand
ID NLM: 101614314
Informations de publication
Date de publication:
2020
2020
Historique:
received:
03
06
2020
accepted:
08
07
2020
entrez:
18
8
2020
pubmed:
18
8
2020
medline:
18
8
2020
Statut:
epublish
Résumé
Competent managers are vital to the productivity and service quality of healthcare organizations and the sustainability of the healthcare system. To improve their management competence, understanding of management competency requirements is important. The purpose of this study was to synthesize the evidence related to the leadership and management competencies in healthcare organizations through the best-fit method. A systematic review of literature published between 2000 and 2020 was performed to identify studies focusing on confirming and/or identifying the competency requirements of hospital managers. The best-fit framework synthesis method was used to map the identified competencies and associated behavioral items against the validated management competency assessment program (MCAP) management competency framework. Twelve studies were identified for inclusion in the review. The mapping of the identified competencies and behavioral items generated a competency model for hospital managers that can apply for different healthcare context. The new competency model includes the following seven core leadership and management competencies: evidence-informed decision-making, operations, administration and resource management, knowledge of healthcare environment and the organization, interpersonal, communication qualities and relationship management, leading people and organisation, enabling and managing change, and professionalism. This review and the mapping of the competencies identified in previous studies against the validated MCAP framework has resulted in the recommendation for an extended leadership and management competency framework for health service managers. It provides guidance for the formulation of training and development directions for the health service management workforce in a different healthcare context.
Identifiants
pubmed: 32801985
doi: 10.2147/JHL.S265825
pii: 265825
pmc: PMC7383104
doi:
Types de publication
Journal Article
Review
Langues
eng
Pagination
59-68Informations de copyright
© 2020 Kakemam et al.
Déclaration de conflit d'intérêts
The authors declare that they have no competing interests.
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