Modeling Impact of Word of Mouth and E-Government on Online Social Presence during COVID-19 Outbreak: A Multi-Mediation Approach.
Adolescent
Adult
Asian People
Betacoronavirus
COVID-19
China
/ epidemiology
Coronavirus
Coronavirus Infections
/ epidemiology
Disease Outbreaks
/ prevention & control
Female
Government
Health Knowledge, Attitudes, Practice
Humans
Interpersonal Relations
Male
Middle Aged
Models, Theoretical
Pandemics
/ prevention & control
Pneumonia, Viral
/ epidemiology
Quarantine
SARS-CoV-2
Social Media
Surveys and Questionnaires
Young Adult
2019-nCoV-WOM
epidemic outbreak
epidemic protection
quarantine
role of E-government
social presence theory
Journal
International journal of environmental research and public health
ISSN: 1660-4601
Titre abrégé: Int J Environ Res Public Health
Pays: Switzerland
ID NLM: 101238455
Informations de publication
Date de publication:
24 04 2020
24 04 2020
Historique:
received:
18
03
2020
revised:
16
04
2020
accepted:
21
04
2020
entrez:
30
4
2020
pubmed:
30
4
2020
medline:
6
5
2020
Statut:
epublish
Résumé
Although social presence plays an essential role under general conditions, its role becomes significant for societal protection during the quarantine period in epidemic outbreak. In this study, we attempted to identify the role of E-government and COVID-19 word of mouth in terms of their direct impact on online social presence during the outbreak as well as their impacts mediated by epidemic protection and attitudes toward epidemic outbreaks. For this purpose, a unique multi-mediation model is proposed to provide a new direction for research in the field of epidemic outbreaks and their control. Through random sampling, an online survey was conducted and data from 683participants were analyzed. Partial least squares structural equation modeling was used to test the relationships between the variables of interest. The study results revealed that the roles of E-government and COVID-19 word of mouth are positively related to online social presence during the outbreak. Epidemic protection and attitude toward epidemic outbreak were found to positively moderate the impact of the role of E-government and COVID-19 word of mouth on online social presence during the outbreak. The key findings of this study have both practical and academic implications.
Identifiants
pubmed: 32344770
pii: ijerph17082954
doi: 10.3390/ijerph17082954
pmc: PMC7216275
pii:
doi:
Types de publication
Journal Article
Research Support, Non-U.S. Gov't
Langues
eng
Sous-ensembles de citation
IM
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