Managing and Measuring Emergency Department Care: Results of the Fourth Emergency Department Benchmarking Definitions Summit.


Journal

Academic emergency medicine : official journal of the Society for Academic Emergency Medicine
ISSN: 1553-2712
Titre abrégé: Acad Emerg Med
Pays: United States
ID NLM: 9418450

Informations de publication

Date de publication:
07 2020
Historique:
received: 25 01 2020
revised: 24 03 2020
accepted: 25 03 2020
pubmed: 6 4 2020
medline: 5 1 2021
entrez: 6 4 2020
Statut: ppublish

Résumé

A shared language and vocabulary are essential for managing emergency department (ED) operations. This Fourth Emergency Department Benchmarking Alliance (EDBA) Summit brought together experts in the field to review, update, and add to key definitions and metrics of ED operations. Summit objectives were to review and revise existing definitions, define and characterize new practices related to ED operations, and introduce financial and regulatory definitions affecting ED reimbursement. Forty-six ED operations, data management, and benchmarking experts were invited to participate in the EDBA summit. Before arrival, experts were provided with documents from the three prior summits and assigned to update the terminology. Materials and publications related to standards of ED operations were considered and discussed. Each group submitted a revised set of definitions prior to the summit. Significantly revised, topical, or controversial recommendations were discussed among all summit participants. The goal of the in-person discussion was to reach consensus on definitions. Work group leaders made changes to reflect the discussion, which was revised with public and stakeholder feedback. The entire EDBA dictionary was updated and expanded. This article focuses on an update and discussion of definitions related to specific topics that changed since the last summit, specifically ED intake, boarding, diversion, and observation care. In addition, an extensive new glossary of financial and regulatory terminology germane to the practice of emergency medicine is included. A complete and precise set of operational definitions, time intervals, and utilization measures is necessary for timely and effective ED care. A common language of financial and regulatory definitions that affect ED operations is included for the first time. This article and its companion dictionary should serve as a resource to ED leadership, researchers, informatics and health policy leaders, and regulatory bodies.

Sections du résumé

BACKGROUND
A shared language and vocabulary are essential for managing emergency department (ED) operations. This Fourth Emergency Department Benchmarking Alliance (EDBA) Summit brought together experts in the field to review, update, and add to key definitions and metrics of ED operations.
OBJECTIVE
Summit objectives were to review and revise existing definitions, define and characterize new practices related to ED operations, and introduce financial and regulatory definitions affecting ED reimbursement.
METHODS
Forty-six ED operations, data management, and benchmarking experts were invited to participate in the EDBA summit. Before arrival, experts were provided with documents from the three prior summits and assigned to update the terminology. Materials and publications related to standards of ED operations were considered and discussed. Each group submitted a revised set of definitions prior to the summit. Significantly revised, topical, or controversial recommendations were discussed among all summit participants. The goal of the in-person discussion was to reach consensus on definitions. Work group leaders made changes to reflect the discussion, which was revised with public and stakeholder feedback.
RESULTS
The entire EDBA dictionary was updated and expanded. This article focuses on an update and discussion of definitions related to specific topics that changed since the last summit, specifically ED intake, boarding, diversion, and observation care. In addition, an extensive new glossary of financial and regulatory terminology germane to the practice of emergency medicine is included.
CONCLUSIONS
A complete and precise set of operational definitions, time intervals, and utilization measures is necessary for timely and effective ED care. A common language of financial and regulatory definitions that affect ED operations is included for the first time. This article and its companion dictionary should serve as a resource to ED leadership, researchers, informatics and health policy leaders, and regulatory bodies.

Identifiants

pubmed: 32248605
doi: 10.1111/acem.13978
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

600-611

Informations de copyright

© 2020 by the Society for Academic Emergency Medicine.

Références

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Auteurs

Maame Y A B Yiadom (MYAB)

From the, Department of Emergency Medicine, Emergency Care Health Services Research Data Coordinating Center, Vanderbilt University, Nashville, TN, USA.

Anthony Napoli (A)

the, Department of Emergency Medicine, Brown University, Providence, RI, USA.

Michael Granovsky (M)

LogixHealth, Bedford, MA, USA.

Rebecca B Parker (RB)

Envision Physician Services and Northwestern Huntley, Huntley, IL, USA.

Randy Pilgrim (R)

SCP Health, Lafayette, LA, USA.

Jesse M Pines (JM)

US Acute Care Solutions, Canton, OH, USA.

Jeremiah Schuur (J)

the, Department of Emergency Medicine, Brown University, Providence, RI, USA.

James Augustine (J)

National Clinical Governance Board, US Acute Care Solutions, Canton, OH, USA.

Nicholas Jouriles (N)

the, Department of Emergency Medicine, Northeast Ohio Medical University, Rootstown, OH, USA.

Shari Welch (S)

and the, Center for Health Design, Intermountain Healthcare, Salt Lake City, UT, USA.

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